If contacts do need to be updated, even for a short period, please see the FAQ immediately above. If the contact in question is willing and able to perform their role in the workflow while away from the office, no change needs to be made. One of the many benefits of digital forms is that people do not have to be on campus to provide a signature. If you are aware of forms currently in the workflow that need to be re-directed to the new contacts, please tell us the names of those students in your email to should we do if a Program Approver or Department Staff will be unavailable for a short period of time? Whenever contacts change it is possible there will already be forms in the workflow that will be routed to the previous Program Approver or Department Staff. Send an email to and tell us the name and email address of the new contact AND who they are replacing. How do we change Program Approver and Department Staff contacts? We recommend that Program Approvers and Department Staff jointly review their own internal procedures and decide which actions the Department Staff person will take when they receive a digital GO form. Program Approver (department chair or program director): reviews and approves (or denies) request. In some programs, staff may not always perform checks before the form is routed for approval nevertheless, the digital process has been built to route to staff first so an action will need to be taken by staff in all instances. What are the roles of the Department Staff and Program Approver?ĭepartment Staff: verifies information and/or performs program checks before the form is routed for approval. You can contact PSU's Helpdesk for assistance at 50. The most likely explanation is that you are off campus and not using Duo Two-Factor Authentication (2FA) and PSU's Virtual Private Network (VPN).
When I login through Single Sign-On (SSO) I get a message that the login failed. I am a student trying to access a digital GO form. Graduate Academic Services: processes change in Banner, archives the form in OnBase, and sends notification to student and program that the GO-19 has been processed.Program Approver (department chair or program director): reviews and approves (or denies) request.Department Staff: verifies information and/or performs program checks before the form is routed for program approval.Student: initiates and submits the GO-19 form via the digital link.Form Roles and Workflow for the digital GO-19: The GO-19 form (Request for Change of Program) was selected as the first GO form to transition because it is the most frequently used GO form. move forms more quickly through the process.automate workflows in order to accurately route forms.simplify user experience for students/faculty/staff.
The benefits of digital GO forms include: Academic Services in the Graduate School is beginning the process of transitioning our paper GO forms to a digital format.
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